Commercial Cleaning Liverpool Case Study: 8-Employee Office Cleaning Project

Project Overview

Location: Liverpool, NSW 2170
Enquiry: Online enquiry
Property type: Commercial office
Approximate property size: 120 m²
Number of employees: 8
Client operating hours: Monday to Friday, 9:00 AM – 5:00 PM
Cleaning hours: Monday to Friday, 5:30 PM – 7:30 PM
Cleaning frequency: 5 days per week
Cleaning team: 2 cleaners
Cleaning duration: Approximately 2 hours per visit
Estimated monthly cleaning cost: $1,200
Service status: Initial cleaning completed and regular cleaning programme established

Main Cleaning Areas

• Office work areas

• Reception

• Meeting/common areas

• Kitchen and staff area

• Bathrooms

• Internal floors

• Entrance area

• Frequently touched surfaces

• General waste areas

How the Liverpool Cleaning Enquiry Started

The project started with an online enquiry from a business operating in Liverpool, NSW.

The company had eight employees working from a commercial office during normal business hours. The workplace was not particularly large, but because it was used throughout the day, the client wanted a cleaning arrangement that could keep the premises consistently presentable without interfering with employees.

The client was particularly concerned about consistency.

The requirement was not simply to have someone come in occasionally and clean the obvious areas. They wanted a regular schedule covering the office, floors, bathrooms, kitchen, reception and shared areas.

After discussing the requirements, an after-hours cleaning schedule was selected so the cleaners could work after employees had finished for the day.

The Property and Working Environment

The workplace covered approximately 120 m² and was used by eight employees.

The property included general office areas, a reception section, shared spaces, a small kitchen or staff area, bathrooms and internal floor areas.

Although the floor area was relatively compact, several areas required different cleaning methods.

For example, the bathroom required regular hygiene-focused cleaning, while the office required dust and surface cleaning. The kitchen needed attention to counters, sinks, handles and waste areas, while the floors required vacuuming and mopping according to the surface type.

The reception area was also given attention because it was the first part of the workplace visitors saw.

The Client's Main Cleaning Concerns

During the initial discussion, the client identified several everyday cleaning problems.

These included:

• Dust around office work areas

• Marks and footprints on flooring

• Frequently touched surfaces requiring regular cleaning

• Kitchen surfaces needing more consistent attention

• Bathroom surfaces requiring a dependable cleaning routine

• Waste bins requiring regular emptying

• Fingerprints around doors and handles

• Shared areas becoming untidy during the working week

None of these issues were unusual for a busy workplace.

The main problem was having a cleaning routine that dealt with them consistently.

Why the Cleaning Was Scheduled After Hours

The business normally operated from 9:00 AM to 5:00 PM.

Cleaning was therefore scheduled from 5:30 PM to 7:30 PM, Monday to Friday.

This gave the cleaning team approximately two hours of uninterrupted access to the premises after employees had finished work.

That arrangement had several practical benefits.

The cleaners could vacuum and mop without working around employees. Bathrooms and kitchen areas could be cleaned without interrupting staff. Meeting areas could also be cleaned after the day's activity had finished.

For the client, the important point was simple: employees could concentrate on their work during business hours while the cleaning team could concentrate on cleaning after hours.

The Cleaning Team

Two cleaners were assigned to each scheduled visit.

The two-person team allowed the work to be divided between different areas of the property.

One cleaner could concentrate on bathrooms, the kitchen and shared areas while the other worked through the office areas, reception and floors.

The team then completed a final check of the property before leaving.

For a 120 m² workplace, the aim was not to use unnecessary labour. The goal was to organise the available two-hour cleaning window so the agreed areas received consistent attention.

Cleaning Schedule

The agreed routine consisted of five cleaning visits per week.

The regular schedule meant the workplace did not have to wait until the end of the week for routine cleaning.

Office Cleaning

The office areas were cleaned with attention to the surfaces and areas included within the agreed scope.

The team cleaned suitable workplace surfaces, reception areas, shared areas and frequently touched points.

Microfibre cloths were used for suitable surfaces to help remove everyday dust and marks.

The cleaners also paid attention to areas that can easily be overlooked during a quick office clean, including door handles, switches and other frequently touched surfaces.

The objective was not simply to make the office look clean immediately after the service. The objective was to establish a repeatable routine that could be maintained throughout the week.

Floor Cleaning

Floor cleaning formed an important part of the service because the property was used every weekday.

Carpeted areas were vacuumed using commercial cleaning equipment.

Suitable hard-floor surfaces were mopped using an appropriate neutral floor-cleaning solution.

The cleaning team avoided excessive use of cleaning liquid.

Using too much detergent can leave residue on some flooring and may make the surface feel sticky or attract dirt again. The amount and dilution of cleaning solution should therefore be appropriate for the floor type and the manufacturer's instructions.

This is also consistent with an issue documented in another KV Cleaning case study, where excessive detergent contributed to slippery floor residue.

Kitchen and Staff Area Cleaning

The kitchen and staff area were treated as a separate cleaning zone because these areas were used regularly by employees throughout the day.

The routine included suitable:

• Bench surfaces

• Sink areas

• Handles

• Frequently touched surfaces

• Floor areas

• Waste points

The cleaners checked for visible food residue, marks and spills rather than assuming that the area was clean simply because it appeared tidy.

Waste bins were also emptied according to the agreed cleaning scope.

Bathroom Cleaning

Bathrooms were included in every scheduled cleaning visit.

The routine covered suitable sanitary surfaces, sinks, mirrors, floors, handles and frequently touched areas.

The cleaners checked for visible residue, water marks and areas requiring additional attention.

Different cleaning products were used according to the surface and task rather than applying the same chemical to every bathroom surface.

This helped the team work more carefully with different materials while maintaining the required cleaning standard.

Cleaning Products and Liquids Used

The cleaning team used commercial cleaning products appropriate to the cleaning task.

Neutral Floor Cleaner

A neutral floor-cleaning solution was used for suitable hard-floor surfaces.

The product was diluted according to the manufacturer's instructions rather than using an unnecessarily concentrated solution.

Multi-Purpose Cleaner

A commercial multi-purpose cleaner was used for suitable general workplace surfaces.

It was used for routine removal of everyday dirt, marks and surface residue.

Glass Cleaner

Glass cleaner was used for suitable internal glass and mirror surfaces where fingerprints, marks and streaks were visible.

Bathroom Disinfectant

A suitable bathroom disinfectant was used for relevant bathroom surfaces according to the manufacturer's directions.

The cleaning team followed the required product instructions, including dilution and contact-time requirements where applicable.

Equipment Used

The cleaning team used commercial equipment appropriate for the size of the workplace.

The equipment included:

• Commercial vacuum cleaner

• Microfibre cleaning cloths

• Commercial mop and bucket system

• Colour-coded cleaning materials

• Glass cleaning equipment

• Bathroom cleaning equipment

• Waste collection equipment

The equipment was selected according to the surfaces and cleaning tasks rather than using one tool for every area.

Cleaning Process

The cleaning process followed a simple sequence.

1. Site Preparation

The cleaners prepared the required equipment and cleaning products before starting the scheduled cleaning work.

2. Waste Removal

General waste was collected and removed according to the agreed scope.

3. Surface Cleaning

Office surfaces, reception areas and suitable shared surfaces were cleaned.

4. High-Touch Areas

Frequently touched areas such as suitable handles, switches and common touchpoints were cleaned.

5. Kitchen Cleaning

The kitchen and staff area were cleaned, including suitable counters, sinks, handles and floors.

6. Bathroom Cleaning

Bathrooms were cleaned and checked for visible residue, marks and hygiene concerns.

7. Vacuuming

Carpeted and suitable floor areas were vacuumed.

8. Mopping

Suitable hard floors were mopped using the appropriate cleaning solution.

9. Final Inspection

The cleaners completed a final visual check before leaving the property.

Cleaning Cost

The planned recurring cleaning cost for this project was approximately $1,200 per month.

The price was based on the agreed cleaning schedule, property size, two-hour cleaning window, two-person team and routine cleaning scope.

The price did not automatically include specialist services such as carpet extraction, pressure cleaning, high-level cleaning or other additional work.

Commercial cleaning costs can vary considerably between properties.

Two businesses with the same number of employees may require completely different cleaning arrangements because of differences in floor area, layout, floor types, bathrooms, kitchen facilities, visitor traffic and operating hours.

For that reason, the final price should always be based on the actual property and required scope.

Quality Control

A cleaning checklist was used to make the cleaning scope easier to monitor.

Before completing the visit, the team checked the main areas covered by the service.

The inspection included:

• Office areas

• Reception

• Entrance

• Kitchen

• Bathrooms

• Common areas

• Floors

• Waste areas

• Frequently touched surfaces

If an area required additional attention, it could be addressed before the cleaners completed the visit.

This final check helped make the service more consistent from one visit to the next.

What Was Completed

The initial cleaning programme was completed within the agreed after-hours schedule.

The completed work included:

• Office cleaning

• Reception cleaning

• Kitchen cleaning

• Bathroom cleaning

• Vacuuming

• Mopping

• High-touch surface cleaning

• Waste removal

• Common-area cleaning

• Final inspection

The regular cleaning programme was then established around the client's working hours.

The Result

The biggest improvement was the introduction of a predictable cleaning routine.

The business had eight employees working during the day, while the cleaning team had a dedicated two-hour period after the office closed.

This meant the cleaning could be completed without interfering with normal business activity.

The workplace also had a clearly defined scope covering the areas that mattered most to the client.

Project Results at a Glance

120 m²
Approximate workplace area

8 employees
Regular workplace users

2 cleaners
Cleaning team per visit

2 hours
Cleaning time per visit

5 visits
Scheduled each week

$1,200
Approximate monthly cleaning cost

What Made the Arrangement Practical

The success of this type of cleaning arrangement comes from matching the service to the way the business operates.

The client did not need cleaners moving through the office while employees were working.

They needed a reliable cleaning window after the working day.

The cleaning team therefore worked from 5:30 PM to 7:30 PM, when the premises were quieter and the full workplace could be accessed.

The two-person team also allowed the cleaning work to be divided efficiently between the office, floors, bathrooms, kitchen and common areas.

Why the Approach Can Be Different for Every Liverpool Business

A 120 m² office with eight employees is only one type of commercial property.

A warehouse in Liverpool may need different equipment and cleaning methods.

An industrial facility may require a more detailed cleaning plan.

A medical centre may have additional hygiene and infection-control requirements.

A larger office may require more cleaners, longer working hours or a different frequency.

This is why a commercial cleaning service should be based on the property rather than simply choosing a standard package.

KV Cleaning Group provides different cleaning solutions for offices, warehouses, industrial facilities and other commercial environments across Sydney.

For a business requiring office cleaning, see our Office Cleaning Sydney service.

For warehouse facilities, see our Warehouse Cleaning Sydney service.

Businesses operating industrial premises can review our Industrial Cleaning Sydney service.

Healthcare businesses can learn more about Medical Centre Cleaning Sydney.

You can also review our Cleaning Case Studies to see how different cleaning requirements have been approached.

Key Takeaway From the Liverpool Project

This Liverpool project demonstrates that effective commercial cleaning is not simply about how many hours a cleaner spends inside a building.

The schedule needs to fit the business.

For this eight-employee workplace, cleaning was completed after normal operating hours, with two cleaners working for approximately two hours per visit.

The routine covered the office, floors, kitchen, bathrooms, reception and common areas.

The cleaning products were selected according to the surfaces and tasks, while a final inspection helped ensure that the agreed work had been completed.

Most importantly, the business received a repeatable cleaning schedule rather than an occasional clean.

For other businesses in Liverpool, the right solution may look completely different. The size of the property, number of employees, type of premises, floor surfaces, operating hours and level of daily traffic should all be considered before deciding on the cleaning frequency and cost.

A good commercial cleaning plan should fit the way your business actually works